Manufacturing connectivity and telecoms for factories
Manufacturers depend on connectivity that never stops, because a single outage can halt a production line, a warehouse system or a logistics booking. Use IT Telecoms provides UK factories and production facilities with robust leased lines, multi-site private networks and resilient cloud voice that keep the shop floor, the office and the supply chain talking. Established in 2008 and based in Rishton, Lancashire, we design SLA-backed telecoms built for industrial environments.
Leased lines with SLAs
Dedicated, uncontended fibre with guaranteed bandwidth and fix-time service level agreements, so production, ERP and logistics systems stay online during every shift.
Multi-site MPLS networks
Connect head office, factories and warehouses on a single secure private network, giving every site fast, prioritised access to shared applications and data.
Shop floor integration
Site-wide coverage that links machinery, IoT sensors, WMS and MES systems to the wider network, with segmentation that keeps operational technology secure.
Supply chain communications
Cloud voice on 8x8 and Evonex connects your buyers, planners and dispatch teams to suppliers and hauliers, with call routing that follows people across the site.
Resilience by design
Backup circuits, 4G and 5G failover and automatic call rerouting keep orders, deliveries and customer lines running if a primary connection is disrupted.
Bandwidth that scales
Symmetrical capacity for large file transfers, CAD, cloud ERP and video, ready to grow as you add lines, sites, automation and remote monitoring.
Connectivity that keeps production and logistics running
On a factory floor, downtime is measured in lost output. When connectivity fails, machines lose their controllers, warehouse scanners stop, orders cannot be dispatched and customers cannot reach you. Use IT Telecoms designs manufacturing connectivity around that reality, starting with dedicated leased lines that carry guaranteed, symmetrical bandwidth and come with clear fix-time service level agreements rather than best-effort broadband.
For businesses running more than one location, we build multi-site private networks using MPLS, so head office, production plants and distribution centres share a single secure backbone. Traffic is prioritised, so ERP, voice and machine data get the bandwidth they need, and your IT team gets one reliable network to manage instead of a patchwork of separate connections.
- Uncontended fibre leased lines with guaranteed bandwidth
- MPLS private networking across factories and warehouses
- Traffic prioritisation for ERP, WMS and voice
- SLA-backed fix times, monitored around the clock
Site-wide coverage and secure shop floor integration
Modern manufacturing runs on connected equipment, from barcode scanners and IoT sensors to automated lines and quality systems. We deliver robust site-wide coverage across the shop floor, offices and yard, using resilient wired and wireless infrastructure that stands up to industrial conditions and reaches every corner of the facility.
Because operational technology and business systems increasingly share the same network, security matters. We segment the network so production systems are isolated from general office traffic and the internet, reducing risk while still giving you the visibility and control to monitor performance across every site.
- Reliable wired and wireless coverage across the whole site
- Network segmentation to protect operational technology
- Support for IoT, WMS, MES and ERP connectivity
- Centralised monitoring and reporting for all locations
Cloud voice for offices, warehouses and the supply chain
Communication in manufacturing is not confined to a desk. Buyers negotiate with suppliers, planners chase deliveries, dispatch coordinates hauliers and engineers move between lines. Our cloud voice platforms, delivered on 8x8 and Evonex, give every worker a consistent presence across handset, headset and mobile app, with intelligent routing so calls reach the right person wherever they are on site.
As an 8x8 Certified Partner and an Ofcom Registered provider, we handle number porting, call flows and reporting so nothing is missed. The same system supports customer service and sales lines, with analytics and call recording to keep supply chain conversations accountable.
- One number that follows staff across the facility
- Auto-attendant and time-based routing for despatch and support
- Softphone and mobile apps for engineers and reps
- Call analytics and recording for supplier and customer lines
Frequently asked questions
What is the best internet connection for a factory?
For most manufacturers a dedicated fibre leased line is the best option, because it provides guaranteed, symmetrical bandwidth and a service level agreement with a defined fix time. Unlike shared broadband, a leased line is uncontended, so production, ERP and logistics systems keep the same performance during peak shifts.
How do you connect multiple factory or warehouse sites?
We connect multiple sites using an MPLS private network, which links head office, production plants and distribution centres over one secure backbone. Traffic is prioritised so critical applications and voice perform reliably, and your IT team manages a single network rather than several separate connections.
Can you provide connectivity across the whole shop floor?
Yes. We design site-wide coverage using resilient wired and industrial-grade wireless infrastructure that reaches the shop floor, offices and yard. This supports barcode scanners, IoT sensors, WMS and MES systems, with network segmentation that keeps operational technology secure from general office traffic.
What happens if a leased line goes down at a production site?
Resilience is built in. We can provide backup circuits and 4G or 5G failover that take over automatically if the primary line is disrupted, and cloud voice can reroute calls to mobiles or another site. This keeps orders, dispatch and customer lines running while the fault is fixed under SLA.
How much does manufacturing connectivity cost?
Pricing depends on the number of sites, the bandwidth and resilience you need and the length of contract. Every quote is tailored after a free site survey and requirements review, so you pay for the right capacity rather than a fixed package. Call 01254 919133 or email info@useit-telecoms.co.uk for a quote.
How long does it take to install a leased line?
Leased line delivery typically takes several weeks, depending on the site and any civil works required, and we manage the whole process with the carrier. Cloud voice and business broadband can usually be provisioned in days, so we can bridge communications while the leased line is being built.
Can office and remote staff use the same phone system as the factory?
Yes. Our cloud voice platforms on 8x8 and Evonex give office, warehouse, remote and hybrid staff one unified system, with the same number, call handling and features across desk phone, laptop softphone and mobile app, so teams stay connected wherever they work.
Do your telecoms support supply chain and logistics communication?
They do. Cloud voice connects buyers, planners and dispatch to suppliers and hauliers with intelligent call routing, auto-attendants and mobile apps, plus call recording and analytics for accountability. Resilient connectivity ensures logistics bookings and customer lines stay available.
Other industries we serve
Keep your production and logistics connected
Speak to a Lancashire-based specialist about leased lines, multi-site MPLS networks and resilient cloud voice built for manufacturing. Call 01254 919133 for a free site survey and quote.